Refund policy

Refund & Return Policy

Last updated: 24/11/2025

Thank you for shopping with Hustler Ambition. We want you to love your purchase, but if something isn’t right, we’re here to help. Please read our return and refund guidelines below.

Returns

  • We accept returns within 15 days of the delivery date.

  • Items must be unused, unwashed, and in original condition with all tags attached.

  • Returns that do not meet these conditions may be refused.

Exchanges

  • We offer exchanges for different sizes or colours if the item is in stock.

  • If the item is not available, you will be issued a store credit or refund.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrives damaged or we made an error.

  • We recommend using a trackable shipping service; we are not responsible for lost return packages.

Refunds

  • Once your return is received and inspected, we will notify you.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery.

  • Provide photos of the issue for faster resolution.

  • We will send a replacement or provide a full refund.

Order Cancellations

  • Orders may be cancelled within 2 hours of purchase if they have not yet been processed.

  • Once processing begins, the order cannot be cancelled.

Late or Missing Refunds

If you haven’t received a refund after 10 business days:

  1. Check your bank account again.

  2. Contact your credit card company or bank (processing times vary).

  3. If you still need help, contact us at hustlerambition1999@gmail.com.

How to Start a Return

To initiate a return, contact us with your order number at:
📧 hustlerambition1999@gmail.com